Frequently Asked Questions

FAQ:

What is our mission?
The mission of Bristol Faith in Action is to provide a witness of Christian unity in service and a sign of God’s love in and for our community; and to recognize and serve the needy of our community as Christ invites us to do.

What types of assistance do we provide?
At Bristol Faith in Action, we can provide emergency financial assistance for utilities (electric, heating oil/gas, water), utility deposits, rent, rent deposits, Greyhound bus travel, prescriptions, food, and gasoline.

Who qualifies for assistance at Bristol Faith in Action?
Services are available to residents of Bristol, Tennessee and Bristol, Virginia. Residents of the neighboring communities of Blountville and Bluff City are also eligible for assistance. Residents of Piney Flats who receive their utilities through a Sullivan County provider are also eligible to apply.

How often can I apply for assistance at Bristol Faith in Action?
Bristol Faith in Action bases our assistance per household. Each household is eligible to receive emergency financial assistance one time during a six-month period. Food can be provided more frequently if necessary.

What do I need to bring when coming in to apply for assistance?
Clients must bring a photo ID, social security card for all members of the household, and a copy of the delinquent bill (disconnect notice is required for utilities). For rental assistance, please bring a copy of your lease and also your landlord’s name and phone number. For prescription assistance, please bring a copy of your prescription or an empty bottle of the prescription that is eligible for refill.

Do I need an appointment?
We do not take appointments at Bristol Faith in Action. We serve clients on a first-come, first-serve basis during regular office hours which are all weekdays (except Tuesdays), 10 a.m. to 2 p.m. We are closed Tuesdays, weekends, and all major holidays